Charter/Spectrum Customer Survey

Here's your chance to let the town and Charter/Spectrum know what you think about its television services. Please complete and submit the brief 10-question survey at the bottom of this page or at the link below. (Brimfield residents only!)

Take the survey now!


Charter and the Town of Brimfield are nearing the end of the cable company's current 10 year license in 2021. Part of the process for their continuing service is for the town to gather customer feedback on Charter operations in the community. The license covers the areas of public access channels, new customer installations, use of town roadside poles to carry cables and other issues.

Unfortunately, we can not force changes in pricing on most tiers, or channel selection. But we can let them have our opinions on those issues.

Your thoughts on anything to do with Charter cable television service - not internet or phone - or our local studio are welcome by email at

© Brimfield Public Access - Town of Brimfield, Massachusetts

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